Don’t pack up your desk just yet. You might have found the perfect job, handed in your resignation and even said goodbye to your colleagues but before you walk out the door there’s one last thing you have to do, your exit interview.
Your exit interview will leave a lasting impression on your employer so don’t mess it up. Here are 8 questions that you should prep beforehand.
What could we have done better?
This is a fair question. The company needs to figure out what they could have done to improve your position so they do not lose more staff down the line. You should be honest. If they need to give staff more flexibility tell them. Just make sure that you don’t appear bitter. Remember, this is supposed to be constructive.
What was the biggest factor that led you to accept a new job?
Uh oh, this is a tough one. Do not feel pressured to discuss your new job at length. You can keep your answer general. Perhaps the pay at your new job is better or maybe the company culture really appealed to you. Your interviewer is simply trying to get an idea of how they compare with other organisations. Give them something to work with.
What skills do we need to look for in your replacement?
Who knows your job better than you? No one! Of course your employer is going to ask for your advice when hiring a suitable replacement. Maybe the job spec highlights a need for good Excel skills but you rarely used the system during your day-to-day duties. Instead, you think it should state that people need to be good at multi-tasking. Help your employer to craft the perfect job spec.
Were you adequately trained to do your job here?
If there’s been a lack of training or a particularly uncommunicative environment be honest. If you felt that you were often left in the dark without adequate advice then you need to say something. This will help them to effectively plan for the future.
Was your manager effective?
Lots of people quit their jobs due to a bad relationship with their manager so HR will often quiz you about this. It might seem rude to talk about your manager in this setting but if you want to help the employees that are left behind then you need to be honest. The key is to keep your criticisms constructive. Mention the things that you liked and disliked about their managerial style.
Would you recommend the company to a friend?
A bad reputation is a hard thing to overcome. In fact, our research found that 82% of people wouldn’t take a job at a company with a bad reputation. Companies simply can’t afford to have bad employer brand. Decide whether or not you would recommend the company to a friend and prepare your answers accordingly.
How would you describe the staff morale at the company?
Sometimes companies are so focused on results that they forget to check in with how their employees are feeling day-to-day. If you think that other employees are unmotivated or unhappy then you should raise these concerns with your interviewer. If there were aspects of the company culture that you really enjoyed then you should state them also.
Are there any other unsolved issues?
At the end of the interview, you will probably be asked an open-ended question so that you can talk about any other issues that you faced in the role. If there is anything you would like to add go for it. If not wrap things up.