COVID-19: ALONE has created a hotline to support the elderly, and here’s what you can do to help

By March 16, 2020Trending

ALONE has created a hotline to support the elderly, and here’s what you can do to help.

At a time like this, we are steering a bit from simply giving you brilliant content regarding jobs and employment. Sure, we will still provide you with advice, tips and interesting insight you always get from us.

However, we also want to share some important information about the outbreak of COVID-19, and what we, as a people, can do to help those in need, and ultimately help stop the spread of this virus. 

As we all know, COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus. There are some groups of people who may be more at risk of serious illness if they catch coronavirus. Among those who may be more at risk are people over the age of 60. 

ALONE, the organisation that supports older people, has announced the launch of a national support line and additional supports for older people who have concerns or are facing difficulties relating to the outbreak of COVID-19 (Coronavirus) in Ireland.

Professional staff will be available to answer queries regarding COVID-19 (Coronavirus) and give advice and reassurance where necessary. The support line will be open Monday to Friday, 8am-8pm, by calling 0818 222 024, and hours may be extended to meet the demand.


Sean Moynihan, CEO of ALONE said, “The WHO advises us to be SMART and inform ourselves about COVID-19 (Coronavirus) and to be kind and support one another. This support line provides additional information supports for older people who may have concerns or support needs; it is led by our voluntary sector who provide invaluable work with communities; and is working as part of our co-ordinated national response to COVID-19.”

ALONE advises that older people practice the following protective measures as outlined by the HSE:

·       Wash your hands regularly with soap and water.

·       Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing/sneezing.

·       Avoid touching your eyes, nose and mouth.

·       Practice cough and sneeze hygiene – covering your mouth and nose with your bent elbow or tissue when you cough/sneeze. Then dispose of the tissue immediately.

Likewise, for people who are lower risk, be mindful of those neighbours, family members or friends that may need help during this outbreak. Call in and see if they need help, make sure they have enough food and supplies. 

In fact, even a friendly phone call could make all the difference during this time of isolation. 

Contact ALONE 0818 222 024 if you have concerns about your own wellbeing, or the wellbeing of a vulnerable older person in your community.